Promotions and Store Credits
Promotions and Store Credits
Promotions and Store Credits
What are the ongoing offers/ promotions on your website?+
To provide the best ever shopping experience to our customers, we keep on updating our offers from time to time. The current offers are given below:
Eid-E-Bahaar
Terms & Conditions:
1. Eid-E-Bahaar is a Limited Period Offer.
2. Sitewide offer - Buy anything and get Flat 20% off
3. Free Shipping is valid on items US$50+ without a code
4. Shopping cart US$300+ gets free shipping irrespective of any value item
5. Mabji reserves the right to change, modify or completely remove any offer without prior notice
6. All standard website terms and conditions apply
Why am I unable to use a Discount Code?+
We regret the inconvenience caused. Below are the scenarios where a discount code will not work:
- The item is on Sale or Promotion / Already discounted
- The item is not meeting the eligibility criteria (T&C) of a discount code /offer.
- Validity of the discount code has expired.
- Two discount codes cannot be clubbed together in a single purchase.
Why is the Discount coupon showing as expired?+
All our discount coupon comes with an expiry date. You may like to refer to the communication where in you were issued the coupon, to check the expiry date. In case you find any discrepancy, please do touch base with our Customer Care team and we shall be more than happy to assist you in the best possible manner.
The offer I saw is no longer visible?+
Every offer or promotion we run are time based. Hence there might be a possibility that the offer you saw has ended. However, we do have a Sale section on our Website where in anytime you can look for discounted items.
What is the validity of my store credit?+
The store credits do not come with any validity date. You may use it anytime to shop with us.
I am unable to use my Store Credit. Why?+
Please re validate once in case you have already redeemed the Store Credit earlier. You will find the information about the balance amount in the Store Credit tab under your My Account Section on the left navigation panel.
In case of any discrepancy please touch base with our Customer Care team and we shall be more than happy to assist you in the best possible manner.
Can I use the Store Credit with an account other than the one against which the same was issued?+
We would have loved to, but the store credits are linked with the individual email address and therefore, cannot be used by any other user for security reasons.
How to unsubscribe from Newsletters / Promotional Emails?+
We are sorry to know about your wish to unsubscribe. However, you always have an option to do the needful from the “Click here” link at the bottom of the newsletter.
Post clicking on "CLICK HERE", you will either get the tab to Unsubscribe OR you will get a pop up box to unchecked the mailing services and save the settings. You can proceed with the available options as per your requirement.
Alternatively, you can also unsubscribe using MY ACCOUNT under the section "NEWSLETTER" where you get the Checkbox to Unsubscribe the Newsletter.
How can I get my SignUp codes now?+
Once you have registered yourself with us, we offer a flat 10% discount to our first time customers as a welcome offer. The code will be sent to you in the registration confirmation email.
What are the terms and conditions for items purchased on Sale?+
We have a curated collection of some beautiful items from all the available categories featured in our "Sale" section. The sale section has been introduced to offer the best possible price to our customers for an uninterrupted and over joyous shopping experience.
The cancellation and return policies for an item purchased from sale section are as follows:-
1. All items purchased from Sale section are non returnable. In case Mabji accepts the return of Item the amount will be credited in the customer's account as store credit only.
2. For pre-shipment cancellations requested within 24 hours of order placement, 100% reimbursement will be initiated as store credit or refund.
3. For cancellations requested after 24 hours of order placement, we provide the refund for all such orders in the form of Store Credit only. The store credit is redeemable on our Website at any point of time during your next purchases.
4. In case of refund, Mabji will deduct 10% of the final order value as Cancellation Fees which includes management & handling charges.
For any concerns, please touch base with our customer care team.
Discount Code not received after Sign Up / Newsletter subscription+
The discount code provided for Sign Up / Newsletter subscription are emailed to your registered email id. Incase you do not find the email, kindly check the Spam / Junk box in your email.
If you still do not find the same, please connect to an agent for assistance.